Account Verification After Login At Hibet
Hibet runs an identity check after you sign in when a security or compliance trigger appears, or when you try to use functions that involve money movement.
Verification is required before your first withdrawal, and it can also be requested after a password reset, a new device login, a change to your personal details, or repeated failed login attempts.
Deposits may work before verification, but withdrawals and some payment methods can be blocked until the check is completed.
Hibet checks that your account details match your payment details; a mismatch in name, date of birth, or country can pause payouts until you update the profile or submit supporting documents.
- ID: Passport, national ID card, or driver’s licence; a clear photo of the full document with all corners visible.
- Address: Utility bill, bank statement, or government letter dated within the last 3 months, showing your full name and current address.
- Payment method: For cards, a photo showing the first 6 and last 4 digits with the middle digits covered, and the cardholder name visible; for e-wallets, a screenshot of the wallet profile page with your name and account email/ID.
- Selfie / liveness: A selfie holding your ID or a short in-app face scan when Hibet flags a higher-risk login or a manual review is opened.
Hibet rejects blurred images, cropped edges, expired documents, or files that don’t match the account name, and it requests a resubmission instead of completing the check.
Current state: verification at Hibet is tied to withdrawals and security triggers, and the standard pack is ID plus proof of address, with payment and selfie checks added when needed.